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EndNote: FAQs

This guide provides information on how to set-up and use EndNote.

Frequently Asked Questions

When I try to install EndNote I am being prompted for a product key. What is the product key?

You need to unzip the EndNote installation package before you run the installation file, otherwise you will be asked for a product key. When you download EndNote, it comes in a zipped package (endnote20win.zip). Right click on the package and select the "extract all" option. This will create a new folder called endnoteX8win. Inside the folder will be an installation file (ENX20Inst.msi) and a license file. Run the installation file from the new folder to avoid being prompted for the product key.

How do I find Beaman Library's holding information in my EndNote Library?

Select a specific reference from your EndNote Library.
Right click or go to the Reference menu.
Select URL, then OpenURL Link.
A new browser window will open to display the library’s holding information.

What if I need a different citation style that is not listed in my library?

You can download different styles from EndNote Output Styles.
Search for the style you need.
Download the style you need.
Double-click the style file that downloads. The file should open in EndNote
In EndNote, go to File Menu and choose Save As. Replace the word copy with your style’s name and click Save.
Click on File Menu and choose Close Style.

What if I have the PDF of an article I need?

Download and save the PDF to your computer.
Open your EndNote Library.
If you already have the citation in your EndNote Library, find the citation and right click on it.
Go to File Attachments.
Click on Attach File. Select the file from your computer.

If you do not have the citation in your EndNote Library, click File.
Click Import, then click File.
Choose the PDF or file of PDFs you want to import.
Change the Import Option to PDF.
Click Import.
If the Digital Object Identifier (DOI) is not present, you will need to manually enter the reference information into EndNote.

Additional Help

EndNote can take a little while to learn. Don't be discouraged if you have to practice using it. Remember, there are plenty of places to find help: